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This is a collection of self help resources for Small Garage SG1, browse the content and we hope you find it of use.
Small Garage Software - Support Page
This is a collection of self help resources for Small Garage SG1, browse the content and we hope you find it of use.
But remember we do provide professional dedicated telephone / remote support if you should need it.
Support Desk Open Mon-Fri 8am-4pm
Tel: 01761 432123
Frequently Asked Questions
Data (Backup/Restore/Transfer)
Small Garage SG1 has an automated backup utility built in, when you exit the program you will be ask if you wish to perform a backup. Not only is a backup created but internet connection permitting a copy is uploaded to your account on our secure online backup server.
However, if you wish to perform manual backup then:
Your backup files are stored and generated at the following location 'c:\SG2023\backups'.
It is strongly advised that you should include this folder in your own daily backup regime.
However, if you wish to perform manual backup then:
- Click the 'backup manager' button from the main menu.
- Click 'Perform backup' button.
Your backup files are stored and generated at the following location 'c:\SG2023\backups'.
It is strongly advised that you should include this folder in your own daily backup regime.
This is a fairly simple task but your license will need to be updated.
If you contact support on 01761 432123 they will provide everything you need.
If you contact support on 01761 432123 they will provide everything you need.
If your PC has failed or your experiencing problems where you think you may need to perform a system recovery then we strongly advise you to contact us first before taking any action.
We find it is far easier to get you up and running when we deal with issues as they occur rather than trying to recover a system when there has already been a failed attempt by a 3rd party.
We find it is far easier to get you up and running when we deal with issues as they occur rather than trying to recover a system when there has already been a failed attempt by a 3rd party.
Purchasing Small Garage SG1
First of all many thanks for registering you should have recieved a confirmation email (please check your spam folder).
We will contact you usually within a couple of hours to process your order and generate your registration details.
If you wish to expidite the process then Tel: 01761 432123 and one of our staff will assist you.
Note: We do recommend that you either have tried the trial version of Small Garage SG1 or have had a demo of Small Garage SG1 before you purchase.
We will contact you usually within a couple of hours to process your order and generate your registration details.
If you wish to expidite the process then Tel: 01761 432123 and one of our staff will assist you.
Note: We do recommend that you either have tried the trial version of Small Garage SG1 or have had a demo of Small Garage SG1 before you purchase.
Small Garage SG1 plans are charged on a annual rolling contract basis with automatic payment renewal using your prefered payment method. Our payment processor for processing renewals is Squareup Europe Ltd. Renewals are processed every year from initial purchase date through until service is canceled.
You can cancel your plan at any time but we do require 30 days notice before the plan's renewal date.
To cancel just call 01761 432123 and we will process the cancellation request for you.
If your moving to a different system you may wish for your data to be converted to csv files this is when we would organise this for you.
To cancel just call 01761 432123 and we will process the cancellation request for you.
If your moving to a different system you may wish for your data to be converted to csv files this is when we would organise this for you.
Registration Details
Yes please contact support who can arrange this for you.
Please contact support who will resend your welcome email which includes your registration details.
Hardware/Software Requirements
Windows 7 | Windows 8 | Windows 10 | Windows 11 | |
---|---|---|---|---|
Screen Resolution | 1366x768 - 1920x1080 | 1366x768 - 1920x1080 | 1366x768 - 1920x1080 | 1366x768 - 1920x1080 |
Processor (CPU) | 2.5GHz or Faster Multi Core | 2.5GHz or Faster Multi Core | 2.5GHz or Faster Multi Core | 2.5GHz or faster Multi Core |
Memory (RAM) | 4GB Min | 4GB Min | 8GB Recommended | 8GB Recommended |
Architecture | 32/64 bit | 32/64 bit | 64 bit | 64 bit |
Disk requirements | 250mb-500mb | 250mb-500mb | 250mb-500mb | 250mb-500mb |